Text Relay
For those who do not want to speak, written support works well; send a short message and you'll usually get a reply within 2 minutes
tkpk Accessible contact channels
If a screen reader is used, the direct path is prioritized, so tkpk Support is designed accordingly, with text relay, chat, and alternate formats kept separate
Screen Reader Chat
The chat window is clean, buttons are labeled simply, focus state works properly, so you can navigate with a keyboard
Alternative formats
If needed, large text, concise notes, or step-by-step explanations on this page, the help summary is shown in that format
Three commitments of tkpk Support
In old online services, support meant long waits; here the goal is for users to get one clear answer quickly
Plain language
Fewer complex words, more about the work; instructions in Bengali are easy for new users to understand at a glance
Estimated Time
An estimated time is provided next to each reply, so users in Dhaka or Sylhet know when to check again
Accessible design
High contrast, large touch targets, and keyboard focus are kept; the page doesn't feel heavy even on slow 3G connections
tkpk Help Standard Path
Sometimes you just need a direct URL, then the Help Center and login-related help are most useful
Help Center
Common questions are listed here first; answers for accounts, notifications, and basic settings are in one place
Login Help
If you forget your password or verification is blocked, start from the tkpk Login page; setup steps typically finish within 3 minutes
Questions about accessible assistance
What will you get with a screen reader?
Clear labels, concise instructions, and proper button order; this makes contacting tkpk very easy
Where will bKash or Nagad questions go?
There are separate help notes about local payments; common answers for bKash, Nagad, and Rocket-related questions are kept on the same help page
How long does it take to get help?
For general requests, responses are quick, and for complex matters it takes a bit longer, so sending one clear message is best
For more details tkpk Help Page See topic-based guidance if you want FAQ More New Users Guide Useful
Start easy login and support
tkpk Support, tkpk Contact, and tkpk Help together make the job easier; if you have questions about the tkpk App, log in to check, and contact support if needed
Register now Login